Questions
What you are buying, what costs extra, and what happens next.
Choosing your access
Is £39 the price of the items shown in your videos?
No. £39 is a one-time payment for the sourcing agent’s WhatsApp contact and first-order instructions. Items and shipping are bought separately.
What exactly do I receive for £39?
One sourcing agent’s WhatsApp contact, for enquiries across available product categories, plus instructions for starting your first order.
What is the difference between Agent Access and the £249 mentorship?
Agent Access connects you with an agent who helps arrange purchases. The mentorship gives you personal, step-by-step guidance so you can learn to find suppliers, compare options and manage the sourcing process yourself.
Is this only for clothes and sneakers?
No. You can ask about watches, accessories, electronics, homeware, sports equipment and many other categories. Send a photo, link or description so availability can be checked.
Do I need to buy Agent Access before joining the mentorship?
No. They are separate options. Choose Agent Access if you want an agent contact, or the mentorship if you want personal guidance on sourcing yourself.
Can I start with Agent Access and buy the mentorship later?
Yes. You can buy Agent Access first and choose the mentorship later. The mentorship is a separate £249 purchase, and no automatic discount or credit is currently offered.
Is either option a subscription?
No. £39 and £249 are one-time payments for their respective services. Future product orders and related costs are separate.
Ordering products
Can I ask for an item I saw in your video?
Yes. Send the agent a screenshot or product link, with the size, colour, quantity and destination. The agent checks availability and confirms the current quote.
Will I get exactly the price shown in a video or in the comparison table?
Prices shown are examples unless they are clearly identified as a current confirmed quote. Your price depends on the exact product, specification, quality, quantity and supplier. Confirm the full total before paying.
Can you find absolutely any item?
You can ask about a specific item across many categories. Whether it can be sourced depends on availability, supplier requirements and shipping restrictions. The agent must confirm your request before you order.
Are products, delivery and import charges included?
No. Website prices cover Agent Access or the mentorship only. Ask for an itemised product and shipping quote, and check whether any additional fees or import charges apply.
Who do I pay for the actual products?
After buying Agent Access, you discuss the order directly with the agent. Confirm the product, total price, shipping and payment arrangements with them before paying.
Can I order one item, or do I need to buy in bulk?
Minimum quantities depend on the product and supplier. Tell the agent how many you want and ask them to confirm the minimum before ordering.
Can I order to my country, and how long will delivery take?
Available shipping routes and delivery estimates depend on the product and destination. Send your country and postcode to the agent for confirmation before paying for an order.
How do I check the product and its quality before ordering?
Ask for the exact specification, current product photos and any available inspection options. Confirm what is included and how any issues are handled before you pay.
Are branded items guaranteed to be authentic?
A brand name or product photo alone does not verify authenticity. If authenticity matters for your purchase, ask for evidence and verify it before ordering. We do not give a blanket authenticity guarantee for third-party goods.
Mentorship
Can a complete beginner join the mentorship?
Yes. The mentorship is built around step-by-step guidance through finding suppliers, comparing options, ordering and arranging delivery.
How does the 1:1 mentorship work?
We agree on a suitable communication service, such as WhatsApp, and work through the sourcing process using products you want to explore. You carry out the steps with personal guidance.
How long does the mentorship last?
There is no fixed weekly deadline. Your one-to-one mentorship continues until you can confidently complete the core sourcing process: finding products, communicating with suppliers, placing orders and arranging delivery. After that you keep lifetime access to sourcing support through chat; replies are not necessarily immediate.
Is my mentorship access personal?
Yes. Mentorship and ongoing support are for the original purchaser. We verify your order before starting and may ask you to confirm access to the email address used at checkout.
Can you help me source items for resale?
The mentorship includes practical sourcing and resale guidance. You make your own product and business decisions, and sales or profits are not guaranteed.
Payment & delivery of access
How do I receive the WhatsApp contact?
After your website payment is verified, the contact and instructions appear on your confirmation page and are sent to the email address used at checkout.
What if my confirmation email does not arrive?
Check your spam folder and the email address you used at checkout. Keep your order confirmation and contact website support if you still need help.
What if I want to cancel or request a refund?
Please read the refund terms before buying. If you have a question about your purchase, contact website support with your order details.